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Request Tracker Extensions

RT is great - and extendable!

Request Tracker Extensions

For a customer, we built a few dozen RT extensions.

Some go relatively deep, some are generally useful, like our RT-Extension-BecomeUser which gives you the ability to become another user:

rt extension becomuser

Range of extensions delivered:

  • changes / extensions of the UI / workflow
  • custom reports
  • changes / extensions of some aspects of the inner working of RT
  • interfaces to other systems

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