Through your great expertise and fast response times, we can analyze problems quickly and develop and initiate appropriate measures rapidly. In addition to the knowledge of the system itself, you have a good overview of our activities and processes. As a result, your solutions are of correspondingly high quality.
Your flexibility allows me to meet (sometimes even impossible) deadlines, e.g. by supporting me until deep into the night and over the weekend in testing and problem resolution. Especially in hot phases of projects your professional approach is a great help to keep track of all loose ends. Personally, I also appreciate the assistance in the preparation of information for the upper management levels and for the specialists from other vendors.
Orazio Semeraro, Billag IT Application Management